{"id":1659,"date":"2017-08-24T14:07:29","date_gmt":"2017-08-24T18:07:29","guid":{"rendered":"https:\/\/tripsource.com\/support\/"},"modified":"2023-06-22T12:33:08","modified_gmt":"2023-06-22T16:33:08","slug":"support","status":"publish","type":"page","link":"https:\/\/tripsource.com\/es\/support\/","title":{"rendered":"Ayuda de TripSource"},"content":{"rendered":"<p class=\"tsh-subtitle\">\u00bfC\u00f3mo podemos ayudarlo?<\/p>\n<p>Consulte nuestra secci\u00f3n de <a href=\"..\/faq\">preguntas frecuentes<\/a> para hallar respuestas a las preguntas m\u00e1s comunes.<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-size: 12px;\">Los asteriscos (*) indican campos obligatorios.<\/p>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_1' style='display:none'><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/es\/wp-json\/wp\/v2\/pages\/1659' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_1_2\" class=\"gfield gfield--type-name gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_1_2'>\n                            \n                            <span id='input_1_2_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_2.3' id='input_1_2_3' value=''   aria-required='true'   placeholder='Su nombre*'  \/>\n                                                    <label for='input_1_2_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Su nombre*<\/label>\n                                                <\/span>\n                            \n                            <span id='input_1_2_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_2.6' id='input_1_2_6' value=''   aria-required='true'   placeholder='Su apellido*'  \/>\n                                                    <label for='input_1_2_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Su apellido*<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id=\"field_1_3\" class=\"gfield gfield--type-email gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_3'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_3' id='input_1_3' type='email' value='' class='medium'   placeholder='Su direcci\u00f3n de correo electr\u00f3nico empresarial*' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_1_4\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'>\u00bfAbre este caso a nombre de alguna otra persona? <\/label><div class='ginput_container ginput_container_select'><select name='input_4' id='input_1_4' class='medium gfield_select'     aria-invalid=\"false\" ><option value='No' >No<\/option><option value='Yes' >S\u00ed<\/option><\/select><\/div><\/li><li id=\"field_1_6\" class=\"gfield gfield--type-name field_sublabel_hidden_label gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Name<\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_1_6'>\n                            \n                            <span id='input_1_6_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_6.3' id='input_1_6_3' value=''   aria-required='false'   placeholder='Nombre del viajero'  \/>\n                                                    <label for='input_1_6_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Su nombre*<\/label>\n                                                <\/span>\n                            \n                            <span id='input_1_6_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_6.6' id='input_1_6_6' value=''   aria-required='false'   placeholder='Apellido del viajero'  \/>\n                                                    <label for='input_1_6_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Su apellido*<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id=\"field_1_7\" class=\"gfield gfield--type-email field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_7'>Email<\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_7' id='input_1_7' type='email' value='' class='medium'   placeholder='Direcci\u00f3n de correo electr\u00f3nico del viajero (usada para el registro)'  aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_1_5\" class=\"gfield gfield--type-select gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_5'>\u00bfQu\u00e9 tema de ayuda describe mejor su problema?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_5' id='input_1_5' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='---' >---<\/option><option value='Registration\/Log in' >Registro \/ Inicio de sesi\u00f3n<\/option><option value='Technical issue' >Problema t\u00e9cnico<\/option><option value='Travel Claims using AirHelp' >Reclamos de viajes con AirHelp<\/option><option value='Problema de perfil' >Problema de perfil<\/option><option value='Accessibility issue' >Problema de accesibilidad<\/option><option value='Other issue' >Other issue<\/option><\/select><\/div><\/li><li id=\"field_1_8\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_8'>Elija un subtema:<\/label><div class='ginput_container ginput_container_select'><select name='input_8' id='input_1_8' class='medium gfield_select'     aria-invalid=\"false\" ><option value='---' >---<\/option><option value='Email not recognized' >No se reconoce el correo electr\u00f3nico<\/option><option value='Multiple traveler error' >Error de viajeros m\u00faltiples<\/option><option value='Did not receive registration confirmation email' >No recibi\u00f3 confirmaci\u00f3n del registro por correo electr\u00f3nico<\/option><option value='Did not receive password reset email' >No recibi\u00f3 correo electr\u00f3nico para restablecimiento de contrase\u00f1a<\/option><option value='Other' >Otros<\/option><\/select><\/div><\/li><li id=\"field_1_9\" class=\"gfield gfield--type-select field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_9'>Elija un subtema:<\/label><div class='ginput_container ginput_container_select'><select name='input_9' id='input_1_9' class='medium gfield_select'  aria-describedby=\"gfield_description_1_9\"   aria-invalid=\"false\" ><option value='---' >---<\/option><option value='Trips not displaying correctly' >Los viajes no aparecen de manera correcta<\/option><option value='Notification issue' >Problema con notificaciones<\/option><option value='Calendar syncing issue' >Problema con sincronizaci\u00f3n del calendario<\/option><option value='Issue booking air' >Se produjo un problema al reservar el vuelo.<\/option><option value='Issue booking car' >Se produjo un problema al reservar el auto.<\/option><option value='Issue booking hotel' >Se produjo un problema al reservar el hotel<\/option><option value='Other' >Otros<\/option><\/select><\/div><div class='gfield_description' id='gfield_description_1_9'><a href=\"#\" class=\"support_tooltip\" data-toggle=\"tooltip\" title=\"Algunas funciones de reserva requieren activaci\u00f3n. P\u00f3ngase en contacto con su Program Manager de BCD.\"><\/a><\/div><\/li><li id=\"field_1_12\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class=\"support_warning\"><a href=\"https:\/\/www.airhelp.com\/es\/help\/\">Haga clic aqu\u00ed<\/a> para obtener ayuda con los reclamos de viajes utilizando AirHelp.<\/div><\/li><li id=\"field_1_31\" class=\"gfield gfield--type-select gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_31'>Elija un subtema:<\/label><div class='ginput_container ginput_container_select'><select name='input_31' id='input_1_31' class='medium gfield_select'     aria-invalid=\"false\" ><option value='---' >---<\/option><option value='Low contrast on text' >Bajo contraste en el texto<\/option><option value='Missing alt text on images' >Falta el texto alternativo en las im\u00e1genes<\/option><option value='Missing link text' >Falta el texto del link<\/option><option value='Ambiguous link text' >Texto del link ambiguo<\/option><option value='Too many navigation links' >Demasiados links de navegaci\u00f3n<\/option><\/select><\/div><\/li><li id=\"field_1_10\" class=\"gfield gfield--type-select gfield--width-full field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_10'>Elija un subtema:<\/label><div class='ginput_container ginput_container_select'><select name='input_10' id='input_1_10' class='medium gfield_select'     aria-invalid=\"false\" ><option value='---' >---<\/option><option value='Assistance with a reservation' >Ayuda con una reservaci\u00f3n<\/option><option value='Feature request or feedback' >Solicitud o comentario sobre una funci\u00f3n<\/option><option value='Implementation of custom features' >Implementaci\u00f3n de funciones personalizadas<\/option><option value='Other' >Otros<\/option><\/select><\/div><\/li><li id=\"field_1_22\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class=\"support_warning\">Para asistencia con una reservaci\u00f3n actual o pasada con BCD Travel, contacte a su asesor de BCD.<\/div><\/li><li id=\"field_1_23\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div class=\"support_warning\">Contacte a su gerente de cuenta de BCD si necesita ayuda para implementar las caracter\u00edsticas personalizadas de TripSource.<\/div><\/li><li id=\"field_1_13\" class=\"gfield gfield--type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"Este campo est\u00e1 oculto cuando se visualiza el formulario\"><\/i><span>Este campo est\u00e1 oculto cuando se visualiza el formulario<\/span><\/div><h2 class=\"gsection_title\">Language, comment, etc<\/h2><\/li><li id=\"field_1_16\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_16'>Idioma de su preferencia.<\/label><div class='ginput_container ginput_container_select'><select name='input_16' id='input_1_16' class='medium gfield_select'     aria-invalid=\"false\" ><option value='English' >Ingl\u00e9s<\/option><option value='French' >Franc\u00e9s<\/option><option value='German' >Alem\u00e1n<\/option><option value='Spanish' >Espa\u00f1ol<\/option><option value='Brazilian Portuguese' >Portugu\u00e9s (Brasil)<\/option><\/select><\/div><\/li><li id=\"field_1_24\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label screen-reader-text' for='input_1_24'>\u00bfEn qu\u00e9 pa\u00eds vive?<\/label><div class='ginput_container ginput_container_select'><select name='input_24' id='input_1_24' class='medium gfield_select'     aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>\u00bfEn qu\u00e9 pa\u00eds vive?<\/option><option value='Algeria' >Argelia<\/option><option value='Argentina' >Argentina<\/option><option value='Australia' >Australia<\/option><option value='Austria' >Austria<\/option><option value='Azerbaijan' >Azerbaiy\u00e1n<\/option><option value='Bahrain' >Bahrein<\/option><option value='Belgium' >B\u00e9lgica<\/option><option value='Bolivia' >Bolivia<\/option><option value='Botswana' >Botswana<\/option><option value='Brazil' >Brasil<\/option><option value='Bulgaria' >Bulgaria<\/option><option value='Cambodia' >Camboya<\/option><option value='Canada' >Canad\u00e1<\/option><option value='Chile' >Chile<\/option><option value='Colombia' >Colombia<\/option><option value='Costa Rica' >Costa Rica<\/option><option value='C\u00f4te d\u2019Ivoire' >C\u00f4te d&#039;Ivoire<\/option><option value='Croatia' >Croacia<\/option><option value='Czech Republic' >Republica checa<\/option><option value='Denmark' >Dinamarca<\/option><option value='Dominican Republic' >Rep\u00fablica Dominicana<\/option><option value='Egypt' >Egipto<\/option><option value='El Salvador' >El Salvador<\/option><option value='Estonia' >Estonia<\/option><option value='Ethiopia' >Etiop\u00eda<\/option><option value='Finland' >Finlandia<\/option><option value='France' >Francia<\/option><option value='Germany' >Alemania<\/option><option value='Ghana' >Ghana<\/option><option value='Great Britain' >Gran Breta\u00f1a<\/option><option value='Greece' >Grecia<\/option><option value='Guatemala' >Guatemala<\/option><option value='Hong Kong' >Hong Kong<\/option><option value='Hungary' >Hungr\u00eda<\/option><option value='India' >India<\/option><option value='Indonesia' >Indonesia<\/option><option value='Ireland' >Irlanda<\/option><option value='Israel' >Israel<\/option><option value='Italy' >Italia<\/option><option value='Japan' >Jap\u00f3n<\/option><option value='Jordan' >Jord\u00e1n<\/option><option value='Kenya' >Kenia<\/option><option value='Kuwait' >Kuwait<\/option><option value='Latvia' >Letonia<\/option><option value='Lebanon' >L\u00edbano<\/option><option value='Lithuania' >Lituania<\/option><option value='Luxembourg' >Luxemburgo<\/option><option value='Madagascar' >Madagascar<\/option><option value='Malaysia' >Malasia<\/option><option value='Mauritania' >Mauritania<\/option><option value='Mauritius' >Mauricio<\/option><option value='Mexico' >M\u00e9jico<\/option><option value='Morocco' >Marruecos<\/option><option value='Mozambique' >Mozambique<\/option><option value='Namibia' >Namibia<\/option><option value='Netherlands' >Pa\u00edses Bajos<\/option><option value='New Zealand' >Nueva Zelanda<\/option><option value='Nicaragua' >Nicaragua<\/option><option value='Nigeria' >Nigeria<\/option><option value='Norway' >Noruega<\/option><option value='Oman' >Om\u00e1n<\/option><option value='Pakistan' >Pakist\u00e1n<\/option><option value='Panama' >Panam\u00e1<\/option><option value='Peru' >Per\u00fa<\/option><option value='Philippines' >Filipinas<\/option><option value='Poland' >Polonia<\/option><option value='Portugal' >Portugal<\/option><option value='Qatar' >Katar<\/option><option value='Romania' >Rumania<\/option><option value='Saudi Arabia' >Arabia Saudita<\/option><option value='Senegal' >Senegal<\/option><option value='Serbia' >Serbia<\/option><option value='Singapore' >Singapur<\/option><option value='Slovakia' >Eslovaquia<\/option><option value='Slovenia' >Eslovenia<\/option><option value='South Africa' >Sud\u00e1frica<\/option><option value='South Korea' >Corea del Sur<\/option><option value='Spain' >Espa\u00f1a<\/option><option value='Sri Lanka' >Sri Lanka<\/option><option value='Sweden' >Suecia<\/option><option value='Switzerland' >Suiza<\/option><option value='Taiwan' >Taiw\u00e1n<\/option><option value='Tanzania' >Tanzania<\/option><option value='Thailand' >Tailandia<\/option><option value='Turkey' >Turqu\u00eda<\/option><option value='Uganda' >Uganda<\/option><option value='Ukraine' >Ucrania<\/option><option value='United Arab Emirates' >Emiratos \u00c1rabes Unidos<\/option><option value='United States' >Estados Unidos<\/option><option value='Uruguay' >Uruguay<\/option><option value='Uzbekistan' >Uzbekist\u00e1n<\/option><option value='Venezuela' >Venezuela<\/option><option value='Vietnam' >Vietnam<\/option><option value='Zambia' >Zambia<\/option><option value='Zimbabwe' >Zimbabue<\/option><\/select><\/div><\/li><li id=\"field_1_25\" class=\"gfield gfield--type-name field_sublabel_hidden_label gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >\u00bfQu\u00e9 dispositivo\/sistema operativo utiliza?<\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_1_25'>\n                            \n                            <span id='input_1_25_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_25.3' id='input_1_25_3' value=''   aria-required='false'   placeholder='Dispositivo'  \/>\n                                                    <label for='input_1_25_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Dispositivo<\/label>\n                                                <\/span>\n                            \n                            <span id='input_1_25_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_25.6' id='input_1_25_6' value=''   aria-required='false'   placeholder='Sistema operativo'  \/>\n                                                    <label for='input_1_25_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Sistema operativo<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/li><li id=\"field_1_17\" class=\"gfield gfield--type-text field_sublabel_below gfield--has-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_17'>Localizador de registro de la agencia<\/label><div class='ginput_container ginput_container_text'><input name='input_17' id='input_1_17' type='text' value='' class='medium'  aria-describedby=\"gfield_description_1_17\"  placeholder='Localizador de registro de la agencia'  aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_1_17'><a href=\"#\" class=\"support_tooltip\" data-toggle=\"tooltip\" title=\"Puede encontrarlo en el itinerario de su factura de BCD Travel.\"><\/a><\/div><\/li><li id=\"field_1_20\" class=\"gfield gfield--type-text field_sublabel_below gfield--has-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_20'>N\u00famero de confirmaci\u00f3n de BCD Travel<\/label><div class='ginput_container ginput_container_text'><input name='input_20' id='input_1_20' type='text' value='' class='medium'  aria-describedby=\"gfield_description_1_20\"  placeholder='N\u00famero de confirmaci\u00f3n de BCD Travel'  aria-invalid=\"false\"   \/><\/div><div class='gfield_description' id='gfield_description_1_20'><a href=\"#\" class=\"support_tooltip\" data-toggle=\"tooltip\" title=\"Puede encontrarlo en su tarjeta de viaje de TripSource.\"><\/a><\/div><\/li><li id=\"field_1_29\" class=\"gfield gfield--type-html gfield_html gfield_html_formatted field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p>Please tell us when you experienced this issue:<\/p><\/li><li id=\"field_1_26\" class=\"gfield gfield--type-date gfield--input-type-datepicker gfield--datepicker-no-icon field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_26'>Fecha<\/label><div class='ginput_container ginput_container_date'>\n                            <input name='input_26' id='input_1_26' type='text' value='' class='datepicker gform-datepicker mdy datepicker_no_icon gdatepicker-no-icon'   placeholder='mm\/dd\/aaaa' aria-describedby=\"input_1_26_date_format\" aria-invalid=\"false\" \/>\n                            <span id='input_1_26_date_format' class='screen-reader-text'>MM barra DD barra AAAA<\/span>\n                        <\/div>\n                        <input type='hidden' id='gforms_calendar_icon_input_1_26' class='gform_hidden' value='https:\/\/tripsource.com\/wp-content\/plugins\/gravityforms\/images\/datepicker\/datepicker.svg'\/><\/li><li id=\"field_1_27\" class=\"gfield gfield--type-time field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Tiempo<\/label><div class=\"ginput_container ginput_complex gform-grid-row\"><div class=\"clear-multi\">\n                        <div class='gfield_time_hour ginput_container ginput_container_time gform-grid-col' id='input_1_27'>\n                            <input type='number' name='input_27[]' id='input_1_27_1' value=''  min='0' max='24' step='1'  placeholder='HH' aria-required='false'   \/> <i>:<\/i>\n                            <label class='gform-field-label gform-field-label--type-sub hour_label screen-reader-text' for='input_1_27_1'>Horas<\/label>\n                        <\/div>\n                        \n                        <div class='gfield_time_minute ginput_container ginput_container_time gform-grid-col'>\n                            <input type='number' name='input_27[]' id='input_1_27_2' value=''  min='0' max='59' step='1'  placeholder='MM' aria-required='false'  \/>\n                            <label class='gform-field-label gform-field-label--type-sub minute_label screen-reader-text' for='input_1_27_2'>Minutos<\/label>\n                        <\/div>\n                        \n                    <\/div><\/div><\/li><li id=\"field_1_28\" class=\"gfield gfield--type-select field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_28'>Time zone<\/label><div class='ginput_container ginput_container_select'><select name='input_28' id='input_1_28' class='medium gfield_select'     aria-invalid=\"false\" ><option value='(GMT -12:00) Eniwetok, Kwajalein' >(GMT -12:00) Eniwetok, Kwajalein<\/option><option value='(GMT -11:00) Midway Island, Samoa' >(GMT -11:00) Midway Island, Samoa<\/option><option value='(GMT -10:00) Hawaii' >(GMT -10:00) Hawaii<\/option><option value='(GMT -9:00) Alaska' >(GMT -9:00) Alaska<\/option><option value='(GMT -8:00) Pacific Time (US &amp; Canada)' >(GMT -8:00) Pacific Time (US &amp; Canada)<\/option><option value='(GMT -7:00) Mountain Time (US &amp; Canada)' >(GMT -7:00) Mountain Time (US &amp; Canada)<\/option><option value='(GMT -6:00) Central Time (US &amp; Canada), Mexico City' >(GMT -6:00) Central Time (US &amp; Canada), Mexico City<\/option><option value='(GMT -5:00) Eastern Time (US &amp; Canada), Bogota, Lima' >(GMT -5:00) Eastern Time (US &amp; Canada), Bogota, Lima<\/option><option value='(GMT -4:00) Atlantic Time (Canada), Caracas, La Paz' >(GMT -4:00) Atlantic Time (Canada), Caracas, La Paz<\/option><option value='(GMT -3:30) Newfoundland' >(GMT -3:30) Newfoundland<\/option><option value='(GMT -3:00) Brazil, Buenos Aires, Georgetown' >(GMT -3:00) Brazil, Buenos Aires, Georgetown<\/option><option value='(GMT -2:00) Mid-Atlantic' >(GMT -2:00) Mid-Atlantic<\/option><option value='(GMT -1:00 hour) Azores, Cape Verde Islands' >(GMT -1:00 hour) Azores, Cape Verde Islands<\/option><option value='(GMT) Western Europe Time, London, Lisbon, Casablanca' >(GMT) Western Europe Time, London, Lisbon, Casablanca<\/option><option value='(GMT +1:00 hour) Brussels, Copenhagen, Madrid, Paris' >(GMT +1:00 hour) Brussels, Copenhagen, Madrid, Paris<\/option><option value='(GMT +2:00) Kaliningrad, South Africa' >(GMT +2:00) Kaliningrad, South Africa<\/option><option value='(GMT +3:00) Baghdad, Riyadh, Moscow, St. Petersburg' >(GMT +3:00) Baghdad, Riyadh, Moscow, St. Petersburg<\/option><option value='(GMT +3:30) Tehran' >(GMT +3:30) Tehran<\/option><option value='(GMT +4:00) Abu Dhabi, Muscat, Baku, Tbilisi' >(GMT +4:00) Abu Dhabi, Muscat, Baku, Tbilisi<\/option><option value='(GMT +4:30) Kabul' >(GMT +4:30) Kabul<\/option><option value='(GMT +5:00) Ekaterinburg, Islamabad, Karachi, Tashkent' >(GMT +5:00) Ekaterinburg, Islamabad, Karachi, Tashkent<\/option><option value='(GMT +5:30) Bombay, Calcutta, Madras, New Delhi' >(GMT +5:30) Bombay, Calcutta, Madras, New Delhi<\/option><option value='(GMT +5:45) Kathmandu' >(GMT +5:45) Kathmandu<\/option><option value='(GMT +6:00) Almaty, Dhaka, Colombo' >(GMT +6:00) Almaty, Dhaka, Colombo<\/option><option value='(GMT +7:00) Bangkok, Hanoi, Jakarta' >(GMT +7:00) Bangkok, Hanoi, Jakarta<\/option><option value='(GMT +8:00) Beijing, Perth, Singapore, Hong Kong' >(GMT +8:00) Beijing, Perth, Singapore, Hong Kong<\/option><option value='(GMT +9:00) Tokyo, Seoul, Osaka, Sapporo, Yakutsk' >(GMT +9:00) Tokyo, Seoul, Osaka, Sapporo, Yakutsk<\/option><option value='(GMT +9:30) Adelaide, Darwin' >(GMT +9:30) Adelaide, Darwin<\/option><option value='(GMT +10:00) Eastern Australia, Guam, Vladivostok' >(GMT +10:00) Eastern Australia, Guam, Vladivostok<\/option><option value='(GMT +11:00) Magadan, Solomon Islands, New Caledonia' >(GMT +11:00) Magadan, Solomon Islands, New Caledonia<\/option><option value='(GMT +12:00) Auckland, Wellington, Fiji, Kamchatka' >(GMT +12:00) Auckland, Wellington, Fiji, Kamchatka<\/option><\/select><\/div><\/li><li id=\"field_1_18\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_18'>Comment<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_18' id='input_1_18' class='textarea medium'    placeholder='Cu\u00e9ntenos algo m\u00e1s.' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_1_19\" class=\"gfield gfield--type-fileupload field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_19'>Cargar una captura de pantalla. Los tipos de archivo aceptados incluyen gif, png, jpg y pdf de menos de 10 megabytes.<\/label><div class='ginput_container ginput_container_fileupload'><input type='hidden' name='MAX_FILE_SIZE' value='10485760' \/><input name='input_19' id='input_1_19' type='file' class='medium' aria-describedby=\"gfield_upload_rules_1_19\" onchange='javascript:gformValidateFileSize( this, 10485760 );'  \/><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_1_19'>Tipos de archivos aceptados: gif, png, jpg, jpeg, pdf, Tama\u00f1o m\u00e1ximo de archivo: 10 MB.<\/span><div class='gfield_description validation_message gfield_validation_message validation_message--hidden-on-empty' id='live_validation_message_1_19'><\/div> <\/div><\/li><li id=\"field_1_30\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Acuerdo<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_1_30'><li class='gchoice gchoice_1_30_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_30.1' type='checkbox'  value='BCD Travel will use the information you provide on this form to respond to your support request. By checking the box, you acknowledge the information you provide will be processed in accordance with our &lt;span&gt;Privacy Policy.&lt;\/span&gt;'  id='choice_1_30_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_30_1' id='label_1_30_1' class='gform-field-label gform-field-label--type-inline'>BCD Travel utilizar\u00e1 la informaci\u00f3n que proporcione en este formulario para responder a su solicitud de soporte. Al marcar la casilla, reconoce que la informaci\u00f3n que proporciona se procesar\u00e1 de acuerdo con nuestra Pol\u00edtica de privacidad.<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Enviar'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_1' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_1' id='gform_theme_1' value='legacy' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_1' id='gform_style_settings_1' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='kZEclOQ7Y69F6V2OyGffweefzh8+0pzolNCQPbY0w+DT8UMlfqpVfmv4RCb1GMBtcVtlPsoNmLNvODi6lBRfcf\/Nr4wV5IrJ6LRUVOclORF2u0A=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='WyJbXSIsIjY0NWJmYThmYmI1YTQ4NzhhYjIyNTNiMjI4NjViYTM4Il0=' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            \n        <\/div>\n                        <p style=\"display: none !important;\" class=\"akismet-fields-container\" data-prefix=\"ak_\"><label>&#916;<textarea name=\"ak_hp_textarea\" cols=\"45\" rows=\"8\" maxlength=\"100\"><\/textarea><\/label><input type=\"hidden\" id=\"ak_js_1\" name=\"ak_js\" value=\"146\"\/><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\ndocument.getElementById( \"ak_js_1\" ).setAttribute( \"value\", ( new Date() ).getTime() );\n\/* ]]> *\/\n<\/script>\n<\/p><\/form>\n                        <\/div><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n gform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/tripsource.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', true );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! 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